We're thrilled that you're considering ordering from SnuggiSweets or if you have already, that you (or your recipient) is enjoying the snugs and sweets.  If you are unsatisfied with your bear or its treats inside, please contact us and we will do everything we can to make it right. 

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**PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR PRODUCT THAT HAS ARRIVED MELTED.  We currently do not pack our products with a cold/ice pack so please take that into consideration when selecting your candy options.